According to Law no. 46/2003:
The patients are entitled to:
- highest quality medical care, according to the human, financial and material resources;
- respect and no discriminations;
- receive information about the medical services available and the way they can benefit from those;
- being informed about the identity and professional qualifications of the medical services provider;
- being informed about the rules and activities they need to respect during hospitalization;
- being informed about their health condition, the medical interventions they are proposed, the potential risks of each procedure, the alternatives, including about not performing the treatment and not respecting the medical recommendations, as well as about the details about the diagnosis and prognosis;
- make decisions regarding the information they receive, in case the information provided by doctor would cause doubts or suffering;
- request another medical opinion;
- request and receive, upon release, a written brief of the investigations, of the diagnosis and the treatment and care, provided during the hospitalization;
- deny or stop a medical intervention, taking full responsibility for their decision, in writing; In case the patient needs an emergency medical intervention, the consent of the legal representative is no longer necessary;
- confidentiality regarding the information and private life of the patient;
- continuous medical care until their health improves or until they are cured;
- benefit from emergency medical care, emergency dental care, pharmaceutical services, round the clock.
- have access to personal medical data
The patients consent is obligatory in case of sampling, keeping or handling biological products coming from their body, in the view of offering a diagnosis or a treatment the patient agrees with.
The patient cannot be photographed or filmed in a medical unit without prior consent, with the exception of cases in which images are necessary for diagnosis and treatment or in order to avoid the suspicion of medical fault.
The confidential information can be provided only with prior consent from the patient, or in case the law explicitly requires it.
Upon patient’s request, the care and treatment environment will be as closely similar to the familial one as possible.
The hospitalized patient is also entitled to medical services provided by an accredited doctor who works outside the hospital/clinic.
The medical and administrative personnel from the medical units are not allowed to put any kind of pressure on the patients to determine them to offer any rewards, other than the payment set up legally in the medical unit.
The patient can offer supplementary payment or donations to the medical staff or the medical unit where they have been treated, under the incidence of the law.
In case the medical staff does not respect the confidentiality of information about the patient and the confidentiality of the medical interventions, as well as the other rights mentioned by law, they are to be supposed to disciplinary punishments – contravention or penal – according to the legal provisions.
The patient must:
- Present an ID card, as well as documents that prove the medical insurance;
- Respect the working hours of the medical unit;
- Respect the internal regulations of the hospital, as well maintain silence and cleanness;
- Respect personal and collective hygiene rules;
- Prove care for the assets the medical unit is provided with;
- Treat the medical staff with respect.
Please feel free to get in touch if you have any questions or comments. Your feedback welcome!